I was SO lucky to have had Jiangs Home Renovation help me with a whole house renovation. JHR came highly recommended by my cousin who is also my realtor, because of the overwhelmingly positive experience from several of her clients and colleagues - and now I understand why. A few months ago I bought a 76 year old house that I wasn't all that comfortable with due to its age. The floors were creaking and I didn't love the decor. But now, all that is in the past.
First, Evan came to assess the house during one of the visits we had before closing. He quoted me a fair price and advised me of what needed to get done and what didn't. The team was super efficient - they started work on the house the day after it closed. Evan advised me of potential vendors to get materials from, and guided me each step of the way. The team even bought and picked up the materials if I didn't have time. They were always considerate of my preferences and accommodated my various constraints (time/cost etc).
Through the renovation process, this old house threw us a few curve balls, but the team really went above and beyond and took care of everything. First, it was discovered that the walls had no studs, and they took the time to fix that. They inspected the house carefully and advised me of what other professionals I needed to bring in for other things, for example, to fix the hole in the roof (I was not even advised of this during the house inspection but these guys found it). They saw what was old and potentially problematic with the house, and fixed it /advised me of it. They were always willing to lend a hand, these are good people, for example, they took down a few tree branches that were causing me grief and didn't want anything for it. The house also came with some oddities like irregular closet space and a small attic opening, but the team was able to come up with brilliant solutions and made everything look really nice. But the crowning jewel here I think was the pipes.
I had a sewage backup problem in the basement - which was incredibly distressing for me. I immediately asked the plumbers to come fix it, and after $1500 I thought they did - until it recurred one week later. It was apparently a confusing problem even for the plumbers, and they were not coming up with a sensible explanation. Evan and his team came and diagnosed the problem right away - I was so impressed - and immediately did (literally) groundbreaking work to fix it. They replaced all the old clay pipes with new pipes under the house within 2-3 days. I know that was A LOT of hard work changing those pipes under the ground, but the team worked tirelessly long hours to fix it. That really helped a lot with the stress and I've not had any problems since.
There are other examples but you get the idea. Looking back I was a difficult person to work with, as I was often not able to spend time and when I could, I was always slow at making decisions, couldn't pick out the lights/tub/sink I wanted etc. But the team never complained or gave me problems, and always worked with me. Their work is high quality and they stand by their work. These are people you can trust with your house, and I would recommend them to anyone. I have already had them complete another job for my family. I've worked with a number of contractors in the past, and no one had work ethics or craftsmanship like JHR. These are the people you want to work with. Thank you so much for turning this old house into a wonderful sanctuary. I've loved every house I've ever had (all of them larger and newer), but I have never been this comfortable.
