Reviews

10/10

I contacted Luca and he came over the next day, spending time explaining all my options clearly and thoroughly that I was able to make a decision while he was there. He responded promptly throughout the process. The day of the instal, he showed a high level of professionalism and also pride in his work. I am thrilled with the work he did and the new door. Even my teenage son who is hard to impress was enthusiastic about it! I would highly recommend using his service.

Approximate cost of services:
$4,500.00
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Company Response

Great, thank you very much !!! Really appreciated your kind words. Your new door really looks nice!!!
Luca

9/10

We had a defunct gas control valve and after leaving messages and never hearing back from other companies (even one was supposed to show and went MIA), I called Keith, who called me back right away and fixed the issue within hours. He was honest, respectful of the house and wanted to do the job correctly.

Approximate cost of services:
$675.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you Kristine for your kind words. I appreciate your business.

0/10

Avoid this retailer. I bought a bathroom vanity here as it was the only vanity that I could find that would fit the space I had. The delivery was late and the drivers rude. Within 6 months, the hinges were broken and the vanity wobbled. I had to call 4 times and come in person to the showroom to get them to order replacement hinges which I then had to come personally pick up. I will never purchase anything from them and suggest all potential customers avoid this store.

Approximate cost of services:
$1,000.00
3 of 3 people found this review helpful.
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10/10

Straight Up was the only company that came to give me a quote on time and that level of service continued throughout the duration of their work. Tony and his crew were polite, honest and hard working. I trusted them throughout the entire process and I cannot say the same for may other companies I have dealt with.

Approximate cost of services:
$5,000.00
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Company Response

Thanks for the great review Kristine. I am glad you felt you could trust us to carry out this project for you.

Tony