Reviews

6/10

The quotes were rather good, the 2nd lowest among those I got. Mohamed was very responsive and nice talking with. However, inadequate calculation was done in placing the panel. As a result, there is now limited space to place any appliance there or nearby. It was probably because, I reckon, they did not want to spend time drilling a new hole for the new panel. Also, I got an invoice dated the wrong year of service. Despite my multiple requests for an updated copy, I have not got any - though it has been nearly a year since the work was done - October 2023.

Approximate cost of services:
$3,100.00
2 of 2 people found this review helpful.
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Company Response

Dear Tim,

Thank you for your feedback. It was a pleasure working with you..
I'm kindly reminding you that when I came initially for a site visit, it was no gas pipe above the electrical panel, but on a installation day it was a gas pipe directly above the panel so we couldn't move the panel any higher..
Drilling the hole would've taken a minute but as mentioned, it was pointles as gas pipe was blocking the way. Regarding the invoice, I corrected the year and sent it to you 2 times! you must've missed it or ended up in the junk mail. anyway, let me know if you still need the invoice and I have no problem sending it over to you..
once more, thank you for choosing our service and please accept my apology if Installation didn't go the way you expected.

as ALWAYS we stand behind our service

Regards,
24/7 Electrical Service
info@247electricalservice.ca
www.247electricalservice.ca