Private User

I have several issues with this company that I will list below. I hired them to interlock my driveway and front steps. First, was that I was pressured by the company owner to write a review on Home Stars for their services before work was completed which does not accurately reflect my experience with them. It has been approximately 5 months since they left my property but have yet to return to complete the work I paid for in full. 1. My initial problems with them started with the scope of the work. Despite explaining to them twice what I wanted, they failed to execute my requests and when I wanted it changed they wanted to charge me for it. 2. Materials were not properly quoted and they would also over-order, using your materials for other jobs. They are most likely quoting people on other jobs similar materials and then doing the same with their materials. 3. Contractor charged me an additional $500 for a piece of 3/4" plywood for behind my steps. When I came home from work, I noticed the plywood wasn't even new. It looked like he found it somewhere and used it. 4. I paid $1000.00 to have my garden raked clean and shoveled so I could start fresh with wood chips. This was done half-assed. Within two weeks I had weeds and plants again and I had to rake it out myself. 5. Contractor gave me less than 24hrs notice in wanting to be paid almost $14,000.00 of the renaming amount. When I told him I needed more time he became very upset and unprofessional. 6. Company didn't put the proper amount of sand in the interlocking of my driveway. Most of the groves between the stones are without sand and will most likely need to be re-filled next spring. 7. Company did not reinforce the edges of my driveway with support rails to stop my stones from shifting. It has been 4 months and the stones are beginning to separate and move. 8. Workers damaged my front porch and denied doing it. Finally admitted to it but refused to fix the damage. 9. Did not bring a water hose to wash off the interlocking. They used my garden hose and broke it. Also denied doing it. 10. Despite, for 5 months, saying he would come back and fix my issues, he has now stopped replying to my texts and won't pick up his phone. Overall a very poor experience with this company that started out as promising.