Reviews

10/10

We are very impressed with Mike from Double Diamond Duct Cleaning. He was very thorough and knowledgable, and informed us of what he was doing every step of the way, using a mirror to show us before and after views of our vents. On top of cleaning all of the ducts, he also cleaned our dryer vent. Without his knowledge and expertise, we would not have known that we were faced with a fire hazard due to the condition of our dryer vent. Thanks Mike for a job well done, and we will be recommending you to all of our family and friends!

Approximate cost of services:
$200.00
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Company Response

Hi Nancy!

Thank you for sharing your experience with us and other potential customers. We're glad you mentioned the dryer vent cleaning as it is a service that is often neglected by the homeowner and often only remembered when it is causing a problem. We are committed to helping our customers breathe clean air in their homes and improving their safety. Using specialized equipment our expert technicians will thoroughly clean the entire dryer venting system from the dryer to the outside exhaust vent hood. If you have a long vent system with multiple turns and elbows, there is a greater chance of getting more lint build up faster then having a straighter, shorter dryer vent system. By cleaning your dryer vent system customers experience the immediate benefits of reduced drying times and energy savings while receiving the long term benefits of reduced dryer damage and greatly reduced fire hazard. Once again, we greatly appreciate your feedback and even more any referrals that you may have passed along, there is no greater compliment than that. Thank you.
( View our video on our website or YouTube...Double Diamond Duct Cleaning process)

10/10

I had no heat and was so worried because I have an older furnace and I was thinking the worst. I called into Reliance because I have a protection plan with them. They sent out Gabe from Hot Sauce Heating and Air conditioning, a local contractor who covers the Bowmanville area. He was very knowledgeable and skilled with my older furnace and he diagnosed the issue to be a dirty flame rod. I was so relieved to hear that and in less than 10 minutes Gabe had my furnace up and running. Thank you Gabe and thank you Reliance for having such great employees like Gabe work for you. I will make sure I tell my friends and family of the excellent service they provided me with.

Approximate cost of services:
$200.00
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Company Response

I'm so glad to hear that your issue was resolved quickly and to your complete satisfaction Nancy. We love hearing great stories reinforcing the value of our Comfort Protection Plans. Thanks again! Rich