General furniture from structube
Absoultly no service. Had to wait till assistant manger finished her break in order to get some sort of clear response to my interogations. After purchasing close to $1300.00 my wife needed to use a washroom but structube policy is no customer are allowed to use thier washrooms (Unreal). When asked if they could delever the product bought at a store location closer to our home since they charge extra for delevary, we where told that they do not do this as it messes their inventory. Bottom line a much needed course in customer relation would help. Unless the companies overall attitude reflexes your staff's which seem to not care... In the future I will be looking else where for my furniture needs, a place where service is part of the mission.
- Approximate cost of services:
- $2,000.00