Gabriella

Tan is an absolutely lovely guy who clearly loves what hes doing but we had some difficulty with the quality of his work. We reached out to him to install a banister and switch a bathroom door from opening inwards to opening outwards (all on a tight timeline). He promptly and kindly replied, gave us a call, and came for a quote within a day. Weve only given him 3 stars because he seems to lack some experience and attention to detail. In terms of our bannister- he installed a lovely set (see photos) which matched our other stairs but it turns out that the rails are too far apart to be up to code. We will need to have them fixed at some point. The bathroom door was quite an ordeal. Tan was able to switch it, but left the door stopper in the wrong spot, didnt patch the holes left in the trim, and didnt glue the door after shaving it down. When we called him to come back and fix the door he was very understanding and came but brought the wrong parts. We went out to buy the proper pieces ourselves and he installed them, but the work was left patchy (see photo) and we will also need to have this fixed. The inside of the door currently falls out when we try and close it, so we may even need to have the whole door replaced. We felt torn to write this review because we really think Tan is a good guy, but we were not totally satisfied with his work.