Bernie Swartz from Old Toronto

I just paid $55.37 for a service call where no work was done due to the very, very high prices quoted by the plumber before he started his work. He arrived on time; looked at the work to be done & then went out to his truck for over 45 minutes to prepare his estimates to repair and/or replace my two toilets. His quotation of $550.00 for parts & labour to replace $70.00 (max) of parts was astounding. I am used to plumbers who charge for time & materials. This fellow wasted 1 hour and 40 minutes of my time & didn't do a thing other than collect his $49 dispatch fee. He could have fixed the 2 toilets & been on his way in less than 40 minutes.