Teresa

I wanted to wait until I was sure these disgusting bugs were gone and let me tell you, since Muhammad first came in and performed his services, I have yet to have any additional problems. Having bed bugs, for the first time in my life, was an embarrassing and horrifying experience. I went nights without sleeping. I was paranoid and simply put didn't even feel comfortable in my own home. Muhammad is very professional and made me feel like I was in safe hands. I had tried to get rid of these Bed Bugs on my own but that turned out to be a waste of time and money. Before committing to Muhammad, I shopped around and was very overwhelmed with the "chemical treatment" process that was required. Basically, I was told that I would need to live out of garbage bags for two whole weeks. On the other hand, Muhammad had a few prep requirements that were fairly easy to follow. The only hassle was having to wash and dry every single washable item I had ( and I had ALOT!). By there is no way around this since you have to make sure to kill any bugs or eggs that may be hiding in these items. Muhammad was very patient with my questions and took the time to explain his methods and educating me on bed bug behaviour. There were a few times where I called him after the treatments and he was kind enough to address all my concerns. Since then, Muhammad has checked in with me to ensure that everything was well. Initially, I choose to go with Muhammad based on all the positive reviews I read. I would highly recommend him as he WILL get rid of your bed bug problem!

I noticed my dryer was not producing heat when I would put clothes in the dryer and my clothes came out moist and cold. I have heard bad stories on how expensive laundry machine repairs were and this was my first time ever having to go down this path. I called up the Sears warranty and repair call center and they told me it would cost $81 for a repairman to just come out and investigate. Once the issue is determined, it would cost $19 for every 15 minutes it took to fix + costs for parts. They also told me that I would need to wait several days even weeks, to get an appointment. I went on HomeStars and saw really good feedback given to Delroy and his services. I gave him a call around 3:45p and explained what the issue was. He was able to arrive at my place around 7:45p on the SAME day and fixed the issue in approximately 20 minutes. He was very friendly, knowledgeable and overall a nice guy. I am super happy to have a working dryer again that didnt cost me several hundreds of dollars to fix. I will be definitely using his services in the future for any other appliance issues I may have. Thank you Delroy!