Cindi

The greatest damage was done to my hardwood floors which were all scratched up, my front closet doors that were chipped all along the trim, and my front entrance door that had three large dents. This damage was the direct result of the owner, John, not taking my move seriously and thus not planning properly. He hung his crew out to dry by assigning them a job that was too big and a truck that was too small. He then hung ME out to dry by leaving me with damage that he has no intention of compensating me for. I experienced a bit of a soft heart for the crew because they were clearly in over their heads and overwhelmed with the size and scope of the job that I clearly informed John about. For this reason, I only sought damages a few months later, when I attempted to repair the entrance door but learned that it was irreparable. I was NOT even pursuing compensation for the damage to my floors, closet doors, foosball table, leather couches etc. Still, John refuses to be held financially accountable to any degree for the consequences of his carelessness. For a fraction of the cost of fixing the damage, I could have gone with a larger, more professional moving company that was up for the task.