Reviews

10/10

Did you ever think That was a good decision! or Im so lucky! Thats what we think when we say or read Mizon Mann Landscape & Garden Design. This company should be described as: very dependable, committed, kind, hardworking, strong, caring, respectful. Terrys communication skills are second to none! Always letting us know when theyd show up or if there was a delay and how they would adjust to minimize impact, etc. After discussing our needs with different companies, (and it wasnt an easy task) THIS was the only one that could show up and keep showing up until the work was done as required. They understood from the get go what needed to be done, they didnt need directing or reminding and didnt cut corners. They did impeccable work around a pool. They happily did a thorough job, Terry and Tish even showed up on a Sunday to finish the job and meet our deadline. They were energetic, strong and left the place spotless. Check out their website. Call em! We highly recommend them for no nonsense! They exceeded our expectations! See for yourself!

Approximate cost of services:
$250.00
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Company Response

Thanks Lorraine, your kind words mean a lot. You folks were a pleasure to work for and I'm so happy you were pleased. We do our very best to service the individual needs of every customer and strive at making it a positive experience. Thank you for choosing us!

0/10

Ineffective service. To date would not resolve with us. Shame. Would have liked to give recommendation for local business. The service proved to be ineffective within hours and the owner was made aware. There was no other issue anywhere else in the home and this too was proven.

Approximate cost of services:
$452.00
1 of 1 people found this review helpful.
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Company Response

Thank you for giving us your honest feedback. We care about the quality of our service, and about our customers, and always aim to provide the best service possible. We are sorry that you were disappointed with our services.
In this case, against our recommendation, you chose to have only a small portion of the affected area (only 2 Couches) of your home treated. We followed your instruction, while offering our advice to treat the rest of your home, including your bedroom, to avoid further infestation. When the treatment proved ineffective, due to possible infestation elsewhere in your home, you decided to dispose of a piece of your furniture. Although we offered to come and treat again, free of charge, at this point, you asked for a refund. While we do not normally offer refunds for our services, we did offer you a partial refund, out of pocket, because we felt for you. We are sorry that you were not satisfied with this resolution, but we stand by our services and the quality of our customer care.
We care about the satisfaction of all of our customers, and always aim to provide the best possible service to our clients.
Sincerely,
Rapid Pest Control