Failed to solve the problem, caused me $$$ !
A very disappointing (turd-sized) lump of material was removed from the kitchen trap by the pleasant plumber sent by the landlord after our previous strenuous attempts to remove it with two gallons of Draino and plungers failed. His visit lasted about 20 minutes. The water began to back up again the next day. The next plumber we called spent two hours, had to break through drywall to deal with pipe anomalies, and he had to use a heavy duty snake to reach a significant clog 15' down the pipe that stretched outside our apartment in an older building. He said that it had formed over time from any or all of the other suites, but the landlord insists it was a second clog and that we caused it, based on the fact of the first visit, and that we must foot the bill. No thanks from me, Pipe Experts!
- Approximate cost of services:
- $160.00
- Company Response
We are sorry that you had to go through such a terrible experience. As you said, our technician arrived and did snake the pipe and removed all buildup (there are some before and after pictures that can be provided privately). Signs of a potential bigger problem were pointed out by the technician. However, it is up to property management to handle and let us know if we can be of more service. We understand your frustration with your landlord for this and other disgruntlements you've mentioned, but we did make a number of calls to your building for other jobs and always go back if there is an issue with our work. However, the technician that arrived has over 30 years of experience and we do in fact trust his work and are glad you had your issue taken care of.