We had a long list of electrical issues to be resolved, as well as wanting to have a newly created bedroom wired and Rob himself came to do the quote, camera and notepad at the ready (unlike other electricians I had do quotes as well). He answered my questions, offered suggestions when asked and did not once say that something 'could not be done' or would be 'too difficult' (another issue with other electricians). We didn't actually book Rob for several weeks and in that time he remained in contact, which was appreciated as life gets busy and calls don't get made! Chris and Chris arrived on the work day on-time and were courteous, efficient and CLEAN!! The quote was better than most, the quality of the work is wonderful and I would gladly recommend Rob and his 'boys' to anyone who asked (to the point that both my husband and myself carry his business cards in our wallets...just in case!!) What could have been a disaster of a renovation was the exact opposite and it is a treat to know that, contrary to what you hear and see, there ARE tradesmen who take pride in their work and know the value of customer satisfaction! If you are looking for an electrician, look no further: phone Rob - you will be impressed: Rob and his crew are some of the 'good ones'!