I had acquired several mysterious bites, first on my neck. Large itchy welts, I went to the Dr. - he advised they might be due to some form of infection (3 bite areas had merged into one large angry-looking swollen patch) and put me on a strong 7-day antibiotic. Also gave me a Tetanus shot, and noted the swollen patch area could also be Shingles, and for me to be followed up within 24h. Anyhow, Hydrocortisone cream brought the swollen bite areas under control in a couple days. Then over the next week more bites appeared on my back, upper arms & forearms, wrists, legs & feet. Internet research showed my bites looked like classic bedbug bites, so I called a bedbug 'experts' company (who, by the way are rated 10/10 here on Homestars). They arrived and did not find any bugs nor any minute shred of evidence in any bed, bedroom, or living room area furniture, and declared my house 'bedbug free' and 'you do not have any bedbugs here, guaranteed'. The next day I sustained 6 new bites, so desperate and completely freaked out all over again, I called the 'experts' company again - they said they would honour their 'guarantee', and would call me back to arrange a 2nd inspection. They never did call back, even after I left a 2nd message 8 hours later politely asking if they could arrange to come and that ANY day or time is good. Feeling abandoned, I went back on Homestars and saw Pest Solution Services/Bedbugs 101, and that the owner Muhammad is an Entomologist, and that his company attended the global bedbug conference in 2015 in Colorado. I called straight away after reading those details. Muhammad arrived and took his time diligently inspecting the same areas the 'experts' company did. He found several very small spots of bedbug feces (blood deposits), on the underneath wooden frame of the couch, and subsequently two live bedbugs hiding in one section of one couch (in between the velcro that holds the fabric to the couch frame). The small bugs found were only a week or so old, so at least one pregnant female was also present. We followed Muhammad's instructions, and used the 'interceptor' furniture leg devices he sold to us which gave substantial peace of mind through being able to monitor whether there were any bugs were still present. Muhammad also eased my concerns such as 'could they be in my car? at my friend's house I visited? on my chair at work?, hiding in my shoes? the front door mat? within the walls?, etc.. We've been bedbug free ever since (almost 2 months now), and are so totally relieved. Thank goodness for Muhammad from Pest Solution Services/Bedbugs 101, for tackling the issue and giving us our lives back. I especially appreciated his integrity, since the bugs were eradicated through simple steps, and we avoided having our house unnecessarily treated and the associated high cost to do so.
- Approximate cost of services:
- $345.00
- Company Response
Extremely thankful for the well-written review
Glad we could solve your problem, that others could not