Glen

Finally said goodbye to out York furnace which in our experience has been a catastrophe since the day (2005) we put it in, seemed like every single year it had to be repaired and this last time out we said enough time to get it replaced. When we called our regular furnace company for yet another service with all our receipts in hand mentioned we mentioned we would be installing a new unit from a different manufacturer. The company kept suggesting another York, they could sell ice cubes to an eskimo but after our experience we were not going the same direction. So off to RFD to get some community recommendations on a company that would offer up great service and being part of our community could recommend some good options. We called Ash from Fair Deal Heating & Air Conditioning who was well regarded and in talking he recommended multiple furnace manufacturers and models that in his opinion was reliable. Ash didn't push any certain brand but rather gives the customer his thoughts and lets them make their own decision. I ended up going with the Napolean as they are a Canadian company, and more importantly make a quality product that is well designed as i researched from people who purchased in the years prior to us. The install with Fair Deal Heating & Air Conditioning went very well, Ash came out to visit during to ensure everything was proceeding nicely. The technicians were knowledgeable, quiet, tidy and left the place spotless once they were completed. The old unit removed and salvagers picked up the remains within an hour. Ash and his team installed a new furnace, direct vents, 5 inch - merv 11 media air filter box, and replaced the chimney liner seeing it no longer had to support two devices (furnace, water tank) in order to meet code. I highly recommend Ash and Fair Deal Heating & Air Conditioning, you will receive straight talk and honest opinions based upon his decades in the business. The work is top notch and no matter how small your question Ask gets back to you within minutes to go over it and keep the communication open. Price wise it is extremely competitive and almost a 1/3 less than my original furnace company, and the quality of work so much better. We are thrilled with the work, and more importantly know the work is done well. If anyone is needing a recommendation here it is, and if you are going down the same path i'm here on RFD so just drop a note and we can share our experience on the Napolean in the years ahead as we come to get a history with it. The first pic the furnace is completed, the 2nd pic i snuck down while they were working on the install as i wanted to get a picture of the internal wiring. Cheers.