Checking a clogged pipe with the toilet
I was having irregular clogging with my toilet and was concerned about a potential sewage backup. Lou put a snake down the pipe (a camera on a cable to inspect the inner pipe for clogs) and showed me the results. The pipe was clear and Lou's analysis was that I simply have a cheap toilet that doesn't flush well. He recommended replacing the toilet with a higher end brand name and told me what kind to get, where to get it and how much to roughly spend. He also gave me a ballpark figure of the cost to have them do it versus replace it myself. He also checked for leaks in the basement with the pipe and gave a few basic recommendations on keeping my basement drains clean. There was no sales pressure, the work was quick and for the most part clean ( a bit of grit on the floor of the bathroom and hallway that needed to be vacuumed up from the removal of the toilet.)
- Approximate cost of services:
- $330.00
- Company Response
**Thanks** At DrainWorks we take great pride in the cleanliness of our work, and we always confirm with our customers that they are satisfied with the site condition before leaving the premises. Having done this with you on site, we are quite shocked to hear there was additional cleaning to be done on your part as we do take many precautions. We lay clean waterproof protective sheeting, we wear booties and we inspect after the work is completed. No matter how small the “bit of grit” left at your home was, it is a big deal to us as we always pay attention to the details and strive for perfection. Thanks again for choosing DrainWorks, we do appreciate your review.