Sales support was good and the dispatching was good but I find it hard to believe that it took 4 months to get my doors and windows. I paid 50% up front so about $5,000. I may be wrong but I am pretty sure this is a cash flow management tactic were they bank my money for a couple of months before the factory actually gets the order. The installation was sub standard when the installers removed my old casings they ripped the dry wall paper and refused to take ownership of the damage If I was looking for windows I would consider All Weather but I would recommend shopping around as the installation was the failure mode
- Approximate cost of services:
- $10,000.00
- Company Response
Hello Larry, thank you for your feedback. This is definitely not the level of customer service that we strive to provide and thank you for alerting us to this issue. We want to help correct the situation, but we will need some more information to do so. Please email us at reviews@aww.ca so that we may gather more specific information to help address your problem. Thank you again for providing your experience. Best, Fay