Tim in Calgary

Following a heavy rainstorm last June we experienced water damage to the hardwood flooring in our family room. The water appeared to be leaking in through our chimney, although we could not be certain of this and needed help in determining the exact cause. We engaged RCCN through our insurance claim and it turned out to be a great decision. As soon as RCCN visited our home for the initial assessment they contacted a stucco specialist who very quickly identified the cause of the water ingress (a loose chimney cap and cracks in the stucco). RCCN made sure that the exterior repairs were completed prior to any interior repairs being undertaken to prevent any further damage. RCCN then organized all of the various trades to replace the damaged hardwood flooring and refinish all other areas to match. The staff at RCCN were all amazing, returning our calls promptly, and answering all of our questions. You definitely get the impression that the company really care about their clients and their own staff. I should also say that RCCN dealt directly with our insurance company to ensure all of the repairs were covered under our claim, for which we are very grateful.