Our chimney was falling apart. Shams did an excellent job putting on new caps, tuck pointing and replacing loose bricks.
Thank you. It was a pleasure.
Our air conditioner broke down in the middle of a heat wave and we didn’t have time to check reviews of air conditioners or contractors. We called Dupont and they quickly installed one. It is very noisy. The neighbour started complaining immediately. The neighbour on the other side has an air conditioner that is about 15 year old and it is less noisy. Mario said that we bought a cheap model. But he never discussed different models or the advantages of different models. He had the serviceman install a “jacket” over the compressor, but it is still noisy. Mario should have known that noise is a big concern in downtown Toronto. Now we have to live with a noisy air conditioner and complaining neighbours.
John, we are sorry to hear that your new install is not meeting your needs. We always try to recommend models that meet the customers’ requests while respecting their budget – which is why you were recommended said unit. The sound blanket that was put on the system should have rectified the issue, if it did not the issue may be with the fan itself. Please give us a call if there still seems to be an issue in the new cooling season and we will gladly come out to have a look.
Thank you,
Nicole
Office Manager
