SB from Toronto

I have to admit that I'm surprised by all the positive reviews of Curbz. They are very nice people, but the ongoing maintenance for our garden was disappointing. The garden was always full of weeds and I found them to be very expensive when I asked them to fill large empty spots with some plants. I sent pictures of areas that were overrun by weeds after many requests for attention, I often didn't hear anything, and very little got done. They were fine with the very basic maintenance (i.e. grass cutting and edging once a week), and when they were doing projects (which were very expensive, I think, in the thousands, for planting plants in empty areas). I wish they had been a lot more proactive and much more responsive. Also, one time, they sent me an invoice for another customer. They were charging me much more for disposing of trim/weeds etc. and the bags than they were the other customer. I felt that the location of my house (north toronto) caused them to charge me higher prices. The only thing I would say is that Jude is a lovely person, for sure. I just wish they had put in more time and effort. My sense is they strongly prefer the margins on big landscaping jobs to simple garden maintenance.