TERRIBLE CUSTOMER SERVICE !!!!!! Ordered our windows in April 2021 Emails and phone calls are seldom returned with little or no information on when we will receive our windows. Always pointing blame on sub contractor or installer does not cut it.... Hoping to have some answers before we hit the two year mark this April.. Shame on you Clera
- Approximate cost of services:
- $22,000.00
- Company Response
Dear M, we are very sorry for your bad experience and extremely surprised by your review as we do not have any order pending from 2021. Also, our customer service department stays on top of of every customer requirement and coordinate to get any outstanding issues rectified in timely manner.We are unable to identify you as an M initial and request you to contact our head office and ask to speak to management if there is any outstanding issue with your order. Our office will gladly help you and make arrangements to resolve issues,if any, with your order.
Looking forward to your call.