Susan PS

Late at night we discovered a leak in a pipe going to the water tank within an inch of the drywall. We turned the water off for the whole house. Next morning our strata company confirmed it was our responsibility and gave us some numbers for local plumbers. We decided to try Moe's first and go from there to find someone who could come ASAP. Moe's plumbing picked up our call, sent a confirmation email with details, and committed to a time window within 3 hours from my phone call. The technician arrived almost at the start of our expected service time window (which was appreciated), accessed the issue, discussed the options with us, provided a price, showed us the exact changes he implemented, and cleaned up the work site after completion. We were very pleased with the companys communication, work quality, and the service technician who arrived onsite.