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SafeTech makes a good first impression... when they are trying to capture a new customer. Unfortunately, when you want to schedule a service call for someone to show up at their own expense.. things get a little tricky. Had to call in 3 times, was promised someone would show up the next day, twice. No phone call, nobody at the door, no record of the service call being placed. We had the "trouble" light on for a week and apparently the phone line that was going to the alarm system was disconnected. I don't know what would have happened if someone tried to break in.
- Approximate cost of services:
- $0.00
- Company Response
We apologize for the inconvenience. We will have someone from our service department follow up immediately.