Kermit

Our furnace broke down so we contacted Solidcare and arranged a day and time for an assessment. Eddie, who came to our home to give us a quote, called ahead of time to let us know the exact time he'll arrive and was very punctual.... this is something I always appreciate when people come to my home so I have time to prepare instead of just showing up all of a sudden while I might be doing something at the moment. Eddie was polite and honest. We also had a little incident where I can say Eddie stands by his words and is a person with integrity. After we agreed to have them install our furnace, a team of 2 people came. They also called ahead of time to let me know what time they'll arrive and as well, they were very punctual. They brought several big cloths where they put on the floor and stairs of your home leading to the furnace area so that they can walk on it to try to avoid stepping their shoes on your flooring. The job took over 3 hours (close to 4?) including clean up. Overall we are pretty happy with their service!