I used Modular for the exterior and structural work for a complete redo of my post WW2 1.5 storey home. Modular provided the following major services: design and drawings for complete house, engineering and soil testing for project feasibility, removal of old loft floor and complete gutting of inside of rest of house, erection of new second floor, including all structural elements, installation of windows and exterior doors, roofing, whole exterior stucco and stone work plus eaves, fascia, etc, and installation of a completely new HVAC system. I used a different contractor for the rest of the work (interior framing, plumbing, electrical, finishing, etc). The cost noted above was approximately what I paid Modular and excludes the inside work done by my second GC.
I really enjoyed working with Modular. Rick, the architect they used, met with me and really understood my ideas for what I wanted the house to look like on completion. There was very little revision needed to the initial plans he crafted. Modular arranged for the permits, responded to city questions on the plans and then work commenced in the spring of 2012 at the promised time.
Beli was my primary project manager and I worked mainly with Dmitry on contract matters, including selection of materials, etc. Both were extremely helpful and responsive to my several requests. I was pretty hands on when it came to the project and it never appeared that this was bothersome to the guys. I found them quite good at dealing with inevitable issues that arose. Virtually all of their trades were highly professional and timely too (the stone mason was a bit slow, but his work was terrific). Pam handled billings and related items and was also a pleasure to deal with.
Modular's contract management is also easy to follow and understand. They provide a detailed itemized contract and then as you make changes (as I did), easy to understand change orders were issued. Communicating is easy too with Basecamp (the project management web service they used), in addition to traditional phone and email.
Work was done on time, within budget, passed all inspections by the city, and provided a good base for the next GC to come in to complete the interior work. I found them organized, punctual and easy to deal with. Overall, I am very pleased with the results.
Thanks to Rick, Dmitry, Beli, Dule, Pam, and the whole crew!