Quick response and cheap fix without much upsell
Yesterday the cable on our old-fashioned manual garage door snapped, making it impossible to open. I called Prestige today and expected I'd have to wait for days. I didn't. The receptionist offered to send someone this afternoon. Awesome! I also thought I would be gouged for needing emergency service (I need in to my garage for the tools to complete some long-overdue gardening projects). I wasn't. The job was simple, but it was also dirt cheap and done to my satisfaction. Before calling Prestige, I was worried I was going to be forced into an upsell. Like maybe a company would say, "There's nothing we can do. You must buy a new door." (As I said, our door is old.) But I wasn't upsold, either just notified of how much it would cost to get the door replaced in the future. Top to bottom, I was thoroughly impressed by this service. I wouldn't at all hesitate recommending Prestige for a similar job. Thanks, guys! You did great!
- Approximate cost of services:
- $150.00
- Company Response
Thank you so much for your detailed and positive review! We're thrilled to hear that you had such a great experience with our team. Our goal is always to provide prompt, affordable, and honest service, and it’s wonderful to know we met your expectations. We appreciate your recommendation and look forward to helping you with any future needs. Thanks again!