MaisieMouse

My sons Alienware R13 computer crashed at 4pm today and he had an online University exam at 8pm. Super stressful! My son is quite computer savvy but none of his trouble shooting worked. I found Techespresso through a Google search and by a stroke of good luck, there was a 6pm appointment open for a home visit. Marwan, the tech, arrived shortly after 6pm (crazy snow traffic today!) and within 45 minutes had my sons computer up and running (apparently an Alienware update caused the crash). The total cost $100 - best $100 I ever spent. I may not know anything about computers but this mom knows how to get things done!