Hired them from a Groupon promotion. Worst thing we ever did. Guy that came in may know about furnaces, but knew nothing about servicing a gas fireplace. Wrecked out ceramic glass, did a lousy job, did not even know about checking for leaks, etc. Was so bad manager came for a visit, but was very much on the defensive. Gave us full refund, but will never use again for anything. Overall, a very bad experience.
- Approximate cost of services:
- $280.00
- Company Response
Sometimes there are 2 different interpretations of the same situation. In our world we always try to make the best of a bad situation. Sandy was not happy with anything we were able to do to try to resolve the situation so we gave her 100% if her money back. Only our best wishes to Sandy going forward.