Ashwin

Hi, I called in for Duct cleaning and they agreed to clean the ducts, Furnace coil, AC outdoor coil and also two dryer vents for the price of $400. After coming one of the dryer vents goes via the attic and he does not want to clean it and was asking for $150 just to go to the attic to clean the dryer vent which is part of the package that was originally agreed. Also, it was agreed to clean the AC coils in the outdoor unit. This was also not cleaned saying the temperature was cold. However, the temperature outside was around 11-12C However, the outdoor AC coil was not cleaned and instead, he charged $100 extra finally for going into the attic. So the $400 job ended up as a $500 job where the outdoor AC coils are never cleaned. I would expect them to stick to what was agreed for the amount and not demand once in the middle of the work. It was a rush service too. Think twice before calling CanaDuct for duct cleaning. The floor was also left dirty and I had to clean myself. Canaduct should not be charging excess $100 in order to complete the Dryer Vent cleaning that was originally agreed in $400