Private User

We are thankful that we found Assured Basements to complete our finished basement. Weve owned our home since 2010 (when we first built it) and finally after years and years of the space remaining unfinished, we wanted to get it done in 2022. I reached out to several companies, and Assured Basements was the ONLY company that responded to our inquiry and were so quick, and professional! Mike came to our home, and viewed the basement space, and was able to give us a general baseline idea of the renovation cost right away. We then ended up having to put our plans on hold for a few months due to circumstances outside of our control, but as soon as we were ready to resume in early summer, Mike happily reconnected with us quickly, and we got things rolling. From that point on, the process was quick! Within a few short weeks, Andrej and Hollis came to our home, and helped us plan the layout of our space; we visited the showroom and made all of the design selections. Shoutout to Caneisha who designed us an awesome wet bar! Once construction began, the work ethic of Nathan and everyone that was in our space for the actual construction and renovation process was great. we found everyone responsible, and professional, and they made an effort to be as non-disruptive as they could when possible (as much as one can be during a renovation!) knowing that I work from home. As homeowners we were able to follow along with each stage through the Buildertrend App that they use. We were appreciative of the teams responsiveness and transparency during the overall process. With any post-renovation questions weve had, Ryan, Andrej, and Mike and the rest of the Assured Basements team have continued to remain responsive and professional with answers. We use our basement all the time now!