Colin

Big mistake! I ordered a toilet and missing one piece in the package. Can't refund due to open box and installation. Called customer service, got transfered to the store where I picked up my order without even finishing our conversation. And the staff from store told me no stock and not included in the sale price at all. Some items are not included based on the instruction and I get it. But how should a consumer know which was obviously needed and supposed to be included like other parts listed on the instruction ended up missing? Huge dissappointment! Watch out what you buy from Bath Depot, cause you won't know what is not inclueded untill you try to install.