VictimofAJF

I hired Andrew to replace a front door back in February. He requested and was given a 50% deposit up front. He ducked me until June and then after dozens of calls and messages from us gave us an install date. He no showed for the install date and was radio silent for another 10 days. He first blamed the door on being damaged in transit but cannot confirm the door was ever ordered and has admitted he cannot refund the money. After months of badgering and reviews and squeezing and closing doors on future work, Ive received $2350 back of the $4000 and no word from him in 6 weeks. Ive met 5 others with similar stories and we are united in our attempts to get refunds, including I have submitted a 25 page police report.