GilFab

We had a really frustrating experience working with flooring liquidators and strongly encourage anyone looking for flooring (especially installation) to go a different way as our project ended up being over budget, late, and eventually had to be finished by a third party. We were looking for flooring and installation (including stairs, railing, baseboards and door/window trims) at fairly short notice and were happy when flooring liquidators said they could meet our timelines so we went with them. The initial quote was reasonable. Turns out that quote didnt include several things we were looking for and that it underestimated the square footage of the job area (which raised the cost and delayed the project later). The stair railings, which at the time had a large gap right over the stairwell because we took out a wall, werent included (though in the quote there was a fee for railing removal and installation, which misled us). When we finally figured that out, we were told by Jonathan, our main contact, that he left them out because the quote was getting too high. This means that the initial quote, which we accepted, was kept artificially low and did not meet our requirements, since we absolutely needed railings. What also became clear was that their installer, who did a good job on the floors, was not particularly skilled when it came to the stairs. He couldnt answer any questions about what they would look like, how the baseboards would be incorporated, etc. Months beyond our initial deadline, we ended up cancelling all of the stair work and had to scramble to find others to do the job. The other workers said that the stair treads we were stuck with from flooring liquidators were of poor quality, some of which we did manage to return to the supplier but not all. Over the period of the work we were faced with many inconsistencies, delays, unclear communications, and new charges that would get added by surprise throughout the process as well. The window trims werent included in the order either, even though we asked for them from the outset (and door trims were included). When they added them, suddenly a garbage removal fee appeared that wasnt there initially (because the window trim apparently created too much garbage). We were told at one point that a delivery didnt happen just days before installation because they werent sure if we would be home, which would have been easily fixed by asking us. However, when we told them we were home, it became evident that the products had not even arrived at the warehouse in reality. This is just an example of several misleading interactions and communications that we received throughout the project. This all led to the project being over budget, late, and had to be finished by third parties. The whole relationship with the flooring liquidators sale staff and installers was quickly marred by a complete loss of trust and we found them to be completely unaccountable to their mistakes. I would strongly recommend to anyone to find different flooring retailers and installers as this was easily the worst experience we had in our entire home renovation.

We are very happy with Edwards work and wholly recommend him. Edward and his team repainted our whole house (4 bedrooms, 2 bathrooms split level); removed stipple (popcorn) ceiling from all rooms, re-plastering and painting all ceilings; framed, drywalled and painted a new wall; and installed five new doors. Throughout the work Edward has been very responsive and clear in his communication, which helped us address issues as they emerged, ensured the work proceeded smoothly, and provided us with peace of mind. He has also been very flexible to accommodate our schedule as delays in other parts of the renovation pushed the start date of his work. Finally, they have been very open to come back as many times as needed to address any imperfections we noticed after the end of the work, which we truly appreciated. Overall, the work was well executed and working with Edward and his team has been a pleasure.

Professional, quick, and responsive, we are very happy with the work provided. The booking process was straightforward, courteous, and clear. The day before the cleaning we got a confirmation email, with the name and a picture of the technician that would come the day after, Kyle, who arrived right on schedule and completed the work quickly, but with quality. We strongly recommend Carleton Refrigeration and would not hesitate to work with them again.

Charles and Joey have done an exceptional job. From beginning to the end, they have been quick to respond, friendly, clear in their communication, and extremely knowledgeable and professional. They listened to our needs, provided advice, and executed the work timely and with quality. Whenever we had any hiccups in our renovations, they were flexible to accommodate our schedule and whenever they encountered anything unexpected (which happens in an old house), they were quick to let us know and find a solution. For this job, they replaced our old panel and all exterior plugs, added several new plugs to the house, six new lighting fixtures, and two new ceiling fans, which was challenging as we have no crawl space, but was done beautifully. They also installed new lighting fixtures across the whole house. Charles and Joey clearly care about their customers, which shows from their attention to details and dedication to the work. We highly recommend them and would not hesitate to work with them again in the future.