I would like to share my experience with this company. In January 2022 we hired this company to fully gut and renovate two major bathrooms in our house. My experience with the business owner was very disappointing. He continuously ignored us when we spoke to him about issues suggestions or thoughts for designs and he was never on site. He would say we were behind in projects and said he ordered supplies for our bathrooms but they were never ordered. I called the store to find out. The deal was we would pay half and then the other half upon completion however every week because of his personal financial issues he continuously harassed us to pay weekly so that he could pay his employees. We asked him numerous times to let the guys know to be careful with both exterior doors going into our house as they were brand new from Lowe's. We showed him the damages, dents and scratches all over our doors he kept saying yes he'll order and buy us new ones and never done this since March 2022 ongoing. In May 2022 he completed the last bathroom and I reached out to him the very next day to let him know that there is no caulking around the walls of the shower and it continued to leak. It still continues to leak as he keeps saying he's coming to fix it but will not honour his side of the bargain. I am very disgusted and embarrassed to have put all my trust into this company. Do your investigation when you are going to hire someone. Ottawa, ON
- Approximate cost of services:
- $60,000.00