Reviews

2/10

Bow River Concrete completed a driveway and entrance walkway replacement at my home residence in south Calgary during October 2021. From the customer service standpoint, I have no complaints the owner was always nice to deal with. The job took over two weeks to complete due to an apparent shortage on concrete trucks. The entire removal and install were completed without issue, but I am very disappointed with the finished product. The expansion joints were not put in during the concrete pour but instead were cut in with a skil saw after the concrete hardened. The joints do not look great and there was not enough cut into the driveway/sidewalk which resulted in two large cracks developing over the winter. I am no expert on expansion joints, but the driveway/sidewalk Bow River installed has only half of the expansion joints compared to other driveways on the street. The broomed finish also was done poorly and is an eye sore. I reached out to the owner over the winter, and he responded saying he would come take a look at the cracks this summer but since then I have not heard from him. I have tried all the communication options available, and the website has a banner saying they are shut down for the 2022 season. It seems I am out of luck and now am here posting this review. See pictures of the completed work as of 10 months later. I would recommend spending your money elsewhere.

Approximate cost of services:
$9,000.00
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