Gabe Z.

The truck sent for the move has openings in it which allowed the rain to come in during the long distance drive as well as the overnight storage. Instead of being able to unpack an elderly relative's belongings over an extended period of time we had to unpack everything immediately to try to limit the water damage and document it. Plastic bins had water pooling on top, paper boxes were soaked from the top and/or bottom, wardrobe boxes we purchased to re-use were no longer usable and contents jumbled as things collapsed. Three pieces of furniture also damaged from impacts during the move. Worst part is that despite contacts via e-mail and text and voice mail this has not be resolved. No one in management has even tried to contact me so I am not filing reviews wherever I can to advise others to be aware of what they might be dealing with. My first use of this company went well but the second did not so consistency is a problem as is the ineffective management.