bathroom Renovation-Powder room and One 3 Pc
Very unprofessional, arrogant, messy. Bruce the owner of this company wanted to do everything himself without any additional help to save money and dragged the project. Missed so many minor details and have excuses for everything by saying either the bathrooms are not symmetrical.it was a real stressful to get the job done. Tile of one bathroom was tilting and when I told him, he said you should have informed me when it was wet? Am I supposed to look into these details? Overall the work was not very satisfactory considering the money I spent though the bathrooms don't look that bad but missed some professional touches.
- Approximate cost of services:
- $13,000.00
- Company Response
Unfortunately we had a communication problem on this job. Right from the start Mr. Sood was confrontational and uncooperative. I quoted this job for labour only and was very specific in writing about what that included. In this job as with every renovation there are a few unforeseen circumstances or changes along the way. Choices are made. Extras charges may occur. Recommendations are made. Yes the rooms where out of square as is the case with many cheaply built subdivision homes but my suggestions of removing the drywall and correcting the problems where unheeded because of the additional cost. I also recommended a tile pattern which would not extenuate the fact and was also ignored. My original estimate for the “3 piece only” was 7-10 working days. There were several factors which added to the time needed to complete the job. First the powder room “2 piece” was added to the scope of work. Next the tile went from 48 inches up the wall to 60 inches. Tile pattern went from a plain running bond pattern single tile size to a two size tile pattern and glass tile accent. I was 12 working days total with the two bathrooms. I lost a few working days to weather and the owner’s schedule which extended the completion time. Note: the owner would only allow us in the house between Monday and Wednesday or 3 days a week plus weekends. As for doing the work myself well I had help when I needed it. You can only get so many workers into a bathroom :0). I did several extras for free including replacing a damaged front door lock set. Removed and replaced there Kitchen sink taps and returned his purchases to Home depot. The rating is revenge for my unwillingness to provide a substantial discount on the final invoice.