Reviews

4/10

Elton spoke with my wife, and sent us a written estimate. After receiving 4 quotes, my wife and I decided on EcoSpray to insulate our basement, that we were renovating. We were then in contact with the office twice to coordinate an execution day, after my plumber and electrician had done their work, and obviously before drywall was scheduled. As the date approached, I received a phone call from the office, asking if we would be interested in doing the work a week early, which I declined since my electrician had not yet finished. The execution day arrived, and the crew showed up at 11:30, and began to set up. At which point a crew member asked when we were leaving our home, because we could not be there during the spray foam install. I told him that I was not aware of this, and my wife was working from home, and also my dog was home. The crew was stood down while I contacted the office. I was After receiving 4 quotes, my wife and I decided on EcoSpray to insulate our basement, that we were renovating. told that if we did not do the work that day, I would be charged of $800 for cancelling at the last minute. After arranging a last minute dog boarding ($60), and a hotel room for that night ($160 before tax), we decided to go ahead with the work. The crew also said that the furnace should be turned off overnight, to avoid spreading the toxic gas and dust through out the house, and ductwork. We arrived the next day to find the spray foam had completely distorted 70 to 80 percent of the steel studs, some of which had to be cut out and replaced. The execution crew did however do a great job, spraying diligently into hard to reach areas. My frustration is with the office, having never communicated any of the above hazards. I will accept some blame for my ignorance, and placing my trust in a contractor to inform me of the hazards. In the 4-5 times I communicated with the office, nothing was ever mentioned, verbally or in writing, about having to leave my home for 24 hours, or the possibility of the steel studs being distorted. If it wasnt for the execution crew, I could have put myself, my wife and our dog in a dangerous environment. I would not recommend EcoSpray for these reasons

Approximate cost of services:
$3,500.00
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Company Response

Regardless your long story teller is very important for us and other readers the part: "the execution crew did however do a great job, spraying diligently into hard to reach areas... During a phone call may happen miss understandings, but i guess you have hired us for a good job and i think that 4* review isn't fair for that good job.
However, we appreciate your thoughts.
Thank you for your business

10/10

Responsive: 5/5 Communication: 5/5 Professionalism: 5/5 Execution: 5/5 My wife and I bought a house that had two 50 foot sugar maple trees on the property. One was positioned very close between ours, and our neighbour's house. After contacting a few contractors for removal of the two trees, Riley gave us a quote to remove the one, and asked us to reconsider removal of the second, as it was healthy and farther away from any buildings. Riley was the only Contractor that asked us to reconsider. My wife and I decided to only remove the close tree, and proceeded with Riley and his team. The team came within the timeframe agreed upon, and very carefully removed this massive tree, falling the large limbs, without any damage to our landscape, or my neighbours fence and landscape. The Elite team also ground down the stump, to allow for our future landscaping. Since that day, we have used or consulted Riley and the Elite team on two other projects, and plan to use them again. I would highly recommend these, knowledgeable, courteous, and caring professionals, who seem to be passionate about their work!

Approximate cost of services:
$3,000.00
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10/10

I cant say enough good things about the Ranmar crews. I have worked with them three separate times, and will be again. I bought an older home, and the second floor bedrooms and washroom were painted to the previous owners childs taste, pink and green, with lots of wall damage from posters, pictures and even the odd hole. The RanMar team repaired and painted the rooms within a time sensitive window few, giving us a nice fresh space to move into. I worked with them again a year later after a substantial renovation had been done on the main floor, and later the basement, requiring ceilings, walls and moldings to be painted. Great communication, prompt responses, and accurate timelines, on top of the quality workmanship, and clean and polite staff is why I will continue to work with, and recommend RanMar.

Approximate cost of services:
$4,500.00
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Company Response

Thank you for the kind words I hope we continue to live up to the standard that our customers appreciate