K.Gaul

I don't understand the negative reviews, we had an excellent experience. I called, made an appointment for a bathroom vanity install and replace stiff toilet supply taps. The office was polite, the service people were punctual, introduced themselves, yes there was 2 but one was in training. They did the job, cleaned up, I have no problem recommending them. I think some of the negative reviews may be from people who have no idea as to the cost of providing services and expect jobs to be cheap and feel it is ok to verbally abuse service providers. People entering the trades as a career are in short supply and there is no shortage of work. When customers don't like paying for services, they jump to posting negative reviews. There should be a better system for hearing both sides of the story, there is just no satisfying some customers.