Denni from New Westminster

Great folks to deal with, fair, reasonable and a pleasure to do business with. When they didn't have the stock we were looking for they referred us to another warehouse to pick our stone. They arranged to pick it up and produce the gem we have in our kitchen. Only issue we had is the cutter cut our original stone an inch to short (Atlas Stone measured right, the cutter somehow missed it) we were going to compromise but Atlas Stone wouldn't allow it, it had to be perfect or nothing. We were grateful for that they wouldn't allow us to settle for nothing but a perfect fit. Although the stone may not be exactly the one we picked its the next best. I didn't deduct a star because they way they handled it was amazing. We love our new kitchen and wouldn't hesitate to recommend to friends and family. We will definitely use them again when we are ready to renovate our bathroom. They are a pleasure to deal with and take responsibility for their actions. You can't say that for too many organizations today.

Reliability = Excellent, when our other plumber jammed out on us last minute we needed to keep the renovation project running we called Milani Plumbing. They were on time and they sent out Indy who was helpful and charming. We had our aging water valves replaced and he ran a water line to our new fridge. For the work we would give them a 5 out of 5 stars however where they fall is their knowledge of specific city bylaws and permit requirements. We had to follow up with their office for several days and ended up obtaining our permit ourselves. We would certainly use them again.