I ordered replacement of Double Pane windows with Triple. However, some windows got Alex installed have been Double Pane windows. It means I paid money for nothing. Alex declined to reimburse money or fix the issue. He stopped returning my calls as soon as I've found a problem
- Approximate cost of services:
- $6,000.00
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- Company Response
Hello,
We apologize for your bad experience.
The windows production was according to what has been ordered. Please refer to your invoice.
Our phones are always answered 24/7. We are known for our quick turnaround and Customer service.
We had reached out to you at the time to send a service person to your house, and we were told you would not accept the service.
Best Regards,
Windows and Doors Ontario