Sheri Linseman from Kitchener

Recently the motor and heater in our Vita Spa Hot Tub stopped running. We called Ashton Pools and spoke to Melissa to see if they could assess problem and have fixed. Melissa was very helful and informative. Ashton sent a technician out the next day and diagnosed the problem, found the parts required and had shipped to them asap. They put in a heater to keep from freezing as it was the coldest week this year. The technician came back as soon as part was delivered and repaired. The tub is working perfectly now. We are very satisfied with the handling of this situation and would highly recommend Ashton Pools for their fantastic customer service. They also kept us informed on when things would be done and Melissa called after to make sure we were satisfied. The pricing was also very reasonable since Vita Spa no longer mfg. in our area and they managed to track down the parts and had a service technician who could fix the problem. Sheri, Kitchener, Ontario