Don

in our building to clean dryer ducts. Took a 3 hour lunch. Refused to work with residents needs. I was called at 1:30 pm. by Super to say they needed access to my mothers unit. She needs assistance and is not able to come to door. I was told they would be back from lunch at approx. 1:45pm. I Immediately went to the building. At 2:30 I went outside to inquire when they would be doing the work. They were still having lunch. Someone at the truck said our unit would be the 3rd one done. Workers did not return until 3:20 pm. I heard them in the hall and asked if they could do this unit as I had come to give them access and had been waiting almost 2 hour. They refused. They started at the other end of the building. They had to pass my unit to get to the other end of the building. At close to 4:30 I had to leave. I saw the workers in the hall and told them they could not enter this unit as I was leaving. An argument ensued at which time they denied they had refused to do the unit earlier.. They agreed to do the unit at that time. Did a poor job in my opinion. Their vacuum scrunched the inline screen filter and they installed it that way. rendering it useless. I had to point this out to him at which time the worker removed it straitened it out and replaced it. I would not hire them again and will be speaking to our board about them.