Sampson

Had a new furnace and central air unit installed less than 10 years ago, annual maintenance on the regular, dust filter changed bi annually. A Saturday morning past there's a beeping and temperature drop (it's winter; lol). Upon checking the furnace control panel there were errors, called the service center they were closed. Called Reliance they'd be there before 6:00pm it was around 11am when I made the call. With in the time window the Reliance tech showed friendly, polite, understanding, personable, and professional. A short time later the furnace seems to be working the tech is preparing to leave when the beeping started anew, back he comes the circuit board he had just changed is faulty, another was installed still working. It been weeks since that day looking back on that day I'm thankful.

The rental unit 5'x5' bathroom needed repair or so I thought, once the walls and floors were removed, we were looking at a huge mess. I remember saying to Oket (Tepal Construction owner ) "You're with me right!!" , and he was, the job had lots of unforeseen issues. As manager having overseen several projects I can honestly say most contractors would have left me but Oket and Ano stuck with me and the old bathroom with the sinking rotting floor and the ceramic tiles falling off moldy wall is now a beautiful glass shower with subway ceramic tile walls with matching white snake pattern ceramic floor...I could go on and on... I give respect to him & his crew for doing an amazing job; I thank God for them and the skill they've been blessed with.

Set up a HomeStars account on March 24, 2022. At the time it was stated that a desire to keep as much of the original bathroom as possible. Within and hour I was contacted by a contractor from Corner Gas we spoke about the bathroom repair and set an appointment to get a quote for the next morning between 10-10:30 am. I texted the address as the appointment drew close, no response. I had called before that and again after that saying on the machine our appointment time had past however I was still interested in getting a quote if he'd like to call and reschedule. I arrived back to my office and looked up Corner Gas on the internet the pictures their were of some really nice bathrooms. Making my repair job that I was thing was worth under $2000.00. I titled this Think we've been snubbed for two reasons the pictures of completed bathrooms I viewed on the website and a comment made by the contractor while setting up the appointment " I know where it is" referring to the address of property with disappointment in his voice. Maybe something happen to him on the way here that prevented him from making the appointment or calling. That's understandable however that repair has turned into a complete bathroom renovation and I cannot consider Corner Gas for the job no matter how good the work or quality of the work they may do.