We had a problem with our Montigo D34DV fireplace (burner would shut off after a few minutes) and called Karen to request service. Travis arrived as scheduled and was quick to diagnose the problem (defective thermopile). Despite working on a rather difficult model, Travis replaced the defective part in an efficient and friendly manner. I wish to give a big shout out to Travis and the folks at Classic Fireplace. It is reassuring to still find a company that provides good honest service at a great price. Bravo!
- Approximate cost of services:
- $175.00
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- Company Response
Excellent!! We love it when we read reviews praising the tricky work that our service department do. Thank you for taking the time to share your positive experience and we look forward to working with you again in the future.