YVONNE

We needed the kitchen floor redone due to cracked and buckled tile. It's difficult for me to get time off work so i needed the project to start and finish on time. Fady and his team came through! From the moment i contacted them, they were quick to respond. They gave me an estimate right away then Fady came out to look at the site and take measurements for a more accurate and detailed estimate. Michelle, who coordinates the scheduling, always replied to my emails and phone calls promptly and courteously. Fady always let me know what would be happening and when, and informed me of what i needed to supply for the project (e.g. grout). One thing i wish i had done differently was to look at all the tiles ahead of time & pick out the ones i'd like used in the most visible areas, rather than letting the guys doing the tiling choose. Fady's crew finished the project ahead of schedule, accommodated my requests, and when there was an issue with the grout, they returned quickly to fix the problem. Overall we are very satisfied with Brothers Flooring and so thankful the project was completed on time! Thank you Brothers Flooring!