First off.... Who is Karl Wallis? That is not the name of the owner of this company. I would like to point out to anyone contracting anyone for a service to their home should really be aware of what you are being offered. Upaint was referred to me by a colleague of mine. I hadn't known about their coupons upon the day of the consultation, however they were kind enough to let me be aware of the promotion and I received a bedroom ( more or less within the 200 sq ft wall range) and my living room. I'd paid a little extra for an accent wall in the living room. They really delivered results. The painters that did the job were friendly and got everything done before I got home from work (approx 8 hours). The only issue I had was a patch on the wall that was a bit lighter than the others (due to a fix using plaster). I emailed and they came back within the week. I hope no one else will be totally discouraged from this product. My advice to potential customers is to email the company with measurements and pictures of the space you want painted before buying on TeamBuy. Hope this helped!!