I had a negative experience with this company. Although the work was fine & the worker was polite & professional, he arrived late, yet overcharged the time by 25%. On top of that, they added a large surcharge that was not mentioned when the booking was made. I consider adding hidden charges to a bill to be an unethical business practice. I intend to report this company to the BBB & strongly suggest to those looking for a plumbing company give this one a pass.
- Approximate cost of services:
- $400.00
- Company Response
I'm happy to hear the work was good and our worker was polite and professional. I'm sorry to hear you had issue with the pricing. We are very staight forward with our prices over the phone and would have been happy to explain them to you if you would have asked. Nothing we do here at Butler is unethical and I wish you well in finding another plumbing company.