KC from Toronto

Found the company on HomeStars. Everyone involved was knowledgeable, professional and focused on customer service. The office administrator took time to explain the process, answered questions; the technicians Nick and Ryan were punctual, courteous and patient with answering questions. It was nice to receive excellent customer service. Invoice# B1537

Previous company we hired told us there is no squirrel and that we should poison the mice in our attic. We still heard noises, so I called Troy at GTA who had removed racoons from my family's home several years ago (they had no racoons returning to this date). Troy found a squirrel hole within two minutes on the roof and was disappointed with the performance of the other company. This was almost 5 months ago, and our attic has been quiet the entire time. Troy is personable and patient with our questions. Another advantage with GTA is that if it does turn out to be mice and not wildlife, he would just call his partner in to deal with the pest and you wouldn't be on the hook for $100 inspection fee, as I had to pay the previous company who only deals with wildlife, who did nothing and told us to poison the mice.

Called Tommy on the Saturday of a long weekend, because of the good ratings and the company that installed our door was not returning phone calls (probably off for the weekend). Our door wouldn't open, Tommy spent almost two hours helping us solved the problem and was very patient with our questions.