2 guys showed up to see why gas not going to bbq. They sprayed the knob with my wd40 because it was very hard to turn. took 5 minutes. That's all they did. Then played with my dog for the remainder of the hour I was charged for. I felt completely ripped off. Will never recommend this company to anyone.
- Approximate cost of services:
- $120.00
- Company Response
Thank you for your review today January 27/22. Your invoice states you called us as BBQ was not lighting, They Purged BBQ box line and reconnected BBQ, all burners lit well. They did use the WD forty you offered to supply and lubricated the on/off valve as it was a little tough to turn, noted switch now moves freely. You agreed the problem was fixed.
On a diagnostic call, whether it takes ten minutes or an hour, you are billed the min.. 1 hour. For all our Okanagan Falls customers it is a reduced rate. for a total inv. of $120.75. Your call was October 29th, 2021 and we have yet to receive your payment.
We are sorry that you feel this way.